Frequently Asked Questions

Program FAQ

Information about the Stellantis Digital Program can be found on this website, or by contacting the Stellantis Digital VIP dealer support center at 1-877-344-1227.

Stellantis Digital Dealer Program product enrollments can be made by contacting the Stellantis Digital VIP dealer support centre at 1-877-344-1227, or enrolling via DealerCONNECT/Sales/Stellantis Digital Program and Information.

Stellantis Digital advertising services are eligible for Co-op reimbursement. For further details, please contact the Stellantis Digital VIP dealer support centre at 1-877-344-1227 or your Business Centre.

There are no long-term contracts in the Stellantis Digital Program. The contract period for all programs is month-to-month.

All Stellantis Digital certified products are month-to-month agreements and must be canceled before the 10th of each month. Stellantis Digital Dealer Program products and services will be billed directly to the dealer’s parts statement. If opting out, you must email info@stellantisdigital.ca or contact the VIP Dealer support centre at 1-877-344-1227 on or before the 10th of your last participating month if you do not wish to be billed for the following month.

The program is tightly integrated with your Stellantis Digital website and Stellantis Digital’s Insight reporting. Up-to-date analytics will always be available within the Insight reporting on DealerCONNECT/Sales.

All providers have value propositions to meet your needs. Click the “Learn More” link to get a better understanding of each provider’s strengths and what they can offer. If you have additional questions about a provider, please contact the Stellantis Digital VIP Team at info@stellantisdigital.ca or 1-877-344-1227.

Website Program FAQ

The Stellantis Digital Dealer Certified Website Program connects you with the best names in Automotive Digital Marketing to provide choice in who supports your website. Each website platform will present your site with a unique look and feel, allowing you to customize your online presence.

  • Access to some of the most in-demand providers in the industry
  • Deep linking from the brand websites into your inventory pages providing high converting leads from brand websites
  • Data integrations to ensure consistency for dealer websites, vehicle data, incentive data, inventory, and vehicle imagery
  • Call tracking analytics and dashboards at no cost to you

Site package pricing depends on the provider and website package level desired. Visit DealerCONNECT/Sales/Stellantis Digital Program and Information.

You can research each of the certified website providers on this website. In addition, the Stellantis Digital VIP Support team is always available to offer unbiased program information or connect you with providers to learn more or schedule a demo.

All contracts in the Certified Website Program are month-to-month. You may switch providers at any time, but please be aware of the billing rules and cancel by the 10th day of your final month.

In many instances, dealers may manage URL registration themselves; however, there are a few instances where Stellantis Digital must own the registration: when only an Stellantis trademark is used (ex. thechryslerstore.com) and when a geographic location is referenced in conjunction with Stellantis trademarks (ex. SpringfieldCDJR.com). URL registration is a service provided by Stellantis Digital at no cost to dealers. All dealers are encouraged to take advantage of this service to ensure brand site deep links and additional media are directed to the program website.

Digital Advertising Program FAQ

One of the greatest benefits of digital advertising is dealers’ ability to track effectiveness. From ad impressions, to clicks, to actual showroom visits and sales, digital ad campaigns can be configured to report very granular details of how well the ads work. Contact your Stellantis Digital field rep today to learn more about new and exciting ways to connect with your existing customers, and how to find new customers through digital advertising.

You can research each of the certified digital advertising providers on this website. In addition, the Stellantis Digital VIP Support team or your business centre field representative are always available to offer unbiased program information or connect you with providers to learn more or schedule a demo.

Prices can vary depending on the provider and the package level desired. Visit DealerCONNECT/Sales/Stellantis Digital Program and Information to learn more.

All traffic is driven to your Stellantis Digital Program website.

Your enrollment is completely voluntary.

Go to DealerCONNECT/Sales/Stellantis Digital Program and Information to choose your provider and manage your budget.

Upon registration, your chosen Provider will be notified and will be in touch with you shortly by phone and by email, to begin designing your digital advertising solution.

A robust selection process was conducted to evaluate companies from around the country with input from your Business Centres. The Stellantis Digital Advertising Program Certified Providers are best in class with national reach and extensive digital Automotive industry expertise.